Skip to main content

3rd Party

Introduction​

This manual provides instructions for managing Email Providers and Payment Gateways in the Sira platform's 3rd Party section. This section allows administrators to configure and manage email providers and payment gateways for seamless communication and transactions.


Accessing the 3rd Party Section​

  1. Log in to your Sira admin account.
  2. Navigate to the 3rd Party section in the left sidebar.

Email Providers​

Overview​

The Email Providers tab allows you to create, edit, and manage email providers used for sending emails from the platform.

Features​

  • Add Email Provider: Add a new email provider.
  • Search Email Providers: Search for existing email providers.
  • Email Providers Table: View, edit, or delete email providers.

messaging Page

Email Providers Table Columns​

ColumnDescription
Sender NameName of the email sender
UsernameUsername for the email provider
PasswordPassword for the email provider
StatusStatus of the email provider (Active/Inactive)
For Contact UsIndicates if the provider is used for "Contact Us"
Sender EmailEmail address of the sender
ActionsEdit/Delete options

Create New Email Provider Form​

Form Fields​

FieldDescriptionRequired
Provider NameName of the email providerYes
Sender EmailEmail address of the senderYes
Sender NameName of the senderNo
HostHost address for the email providerYes
PortPort number for the email providerYes
UsernameUsername for the email providerYes
PasswordPassword for the email providerYes
Enable SSLEnable SSL for the email providerNo
ActiveStatus of the email provider (Active/Inactive)No
For Contact UsUse this provider for "Contact Us" emailsNo

messaging Page

Instructions​

  1. Access the Form:

    • Navigate to the 3rd Party section in the sidebar.
    • Select Email Providers.
    • Click the + Add Email Provider button.
  2. Fill in the Form:

    • Enter the Provider Name.
    • Enter the Sender Email.
    • Enter the Sender Name (optional).
    • Enter the Host address.
    • Enter the Port number.
    • Enter the Username.
    • Enter the Password.
    • Toggle Enable SSL if needed.
    • Toggle Active to set the status.
    • Toggle For Contact Us if this provider is for "Contact Us" emails.
  3. Save the Email Provider:

    • Click the Create Provider button to add the new email provider to the system.
    • Click the Cancel button to discard the form without saving.

Payment Gateways​

Overview​

The Payment Gateways tab allows you to create, edit, and manage payment gateways used for processing payments on the platform.

Features​

  • Add Payment Gateway: Add a new payment gateway.
  • Search Payment Gateways: Search for existing payment gateways.
  • Payment Gateways Table: View, edit, or delete payment gateways.

Payment Gateways Table Columns​

ColumnDescription
ProviderName of the payment gateway provider
Merchant IDMerchant ID for the payment gateway
API KeyAPI Key for the payment gateway
StatusStatus of the payment gateway (Active/Inactive)
EnvironmentEnvironment of the payment gateway (Test/Live)
Created AtDate when the payment gateway was created
ActionsEdit/Delete options

messaging Page

Create New Payment Gateway Form​

Form Fields​

FieldDescriptionRequired
ProviderName of the payment gateway providerYes
Gateway NameName of the payment gatewayYes
Merchant IDMerchant ID for the payment gatewayYes
API KeyAPI Key for the payment gatewayYes
StatusStatus of the payment gateway (Active/Inactive)Yes
Test EnvironmentIndicates if the gateway is in test environmentNo
Metadata (JSON)Optional JSON data for additional configurationNo
messaging Page

Instructions​

  1. Access the Form:

    • Navigate to the 3rd Party section in the sidebar.
    • Select Payment Gateways.
    • Click the + Add Payment Gateway button.
  2. Fill in the Form:

    • Select the Provider from the dropdown.
    • Enter the Gateway Name.
    • Enter the Merchant ID.
    • Enter the API Key.
    • Select the Status (Active/Inactive).
    • Toggle Test Environment if the gateway is in test mode.
    • Enter optional Metadata in JSON format for additional configuration.
  3. Save the Payment Gateway:

    • Click the Create Gateway button to add the new payment gateway to the system.
    • Click the Cancel button to discard the form without saving.

General Instructions​

Creating a New Entry​

  1. Navigate to the relevant tab (e.g., Email Providers or Payment Gateways).
  2. Click the "Add" button.
  3. Fill in the required details.
  4. Click "Create" to confirm.

Editing an Entry​

  1. Locate the entry in the table.
  2. Click the "Actions" button.
  3. Select "Edit".
  4. Update the details.
  5. Click "Save" or "Update" to confirm.

Deleting an Entry​

  1. Locate the entry in the table.
  2. Click the "Actions" button.
  3. Select "Delete".
  4. Confirm the deletion.

Troubleshooting​

IssueSolution
Unable to save changesCheck your internet connection and ensure all required fields are filled.
Authentication failedVerify the username, password, API key, and other credentials.
Connection issuesEnsure the host and port are correct and the service is accessible.

Contact Support​

For further assistance, contact the support team at [support email/phone].